Business Policies

Clear policies for easier party planning.

Review our booking, payment, delivery, setup, safety, weather, damage, and rental-use policies before submitting your Party List request. These policies help us protect your event, our rentals, and the booking process.

A booking is not confirmed until the required steps are completed and approved.

Before you book

A few things to know before your request is confirmed.

Submitting a Party List request does not automatically confirm a booking. We review your event date, location, rental items, add-ons, delivery or pickup needs, setup notes, and availability before anything is finalized.

Your booking is confirmed only after the required steps are completed, including invoice approval, payment, and any required rental agreement.

Booking is reviewed first

We check availability, location, rental selections, add-ons, and setup needs before confirming.

Deposits reserve your date

Required deposits help hold your rental items and event date once the invoice is approved.

Policies protect the setup

Safety, weather, access, cleaning, damage, and supervision rules help protect your event and our rentals.

Please review the full policies below. Your final invoice, rental agreement, approved booking details, and written updates may include terms specific to your event.

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Most requested policies

Jump to the policies customers usually look for first.

Booking & Payments

Deposits & final balance

Review how deposits, balances, and booking payments work.

Delivery & Setup

Delivery fees

See how delivery, setup, pickup, and distance may affect pricing.

Weather & Changes

Weather & rescheduling

Understand outdoor event, weather, and reschedule guidelines.

Booking & Payments

Security deposits

Learn when a security deposit may apply and how it is handled.

Damage & Cleaning

Damage & cleaning

Review damage, missing items, cleaning, and returned condition rules.

Delivery & Setup

Power access

See what power access may be needed for rentals and add-ons.

Last updated: June 14, 202682 policies shown

Booking & Payments

How booking requests are reviewed, confirmed, priced, deposited, and paid.

Delivery & Setup

Delivery zones, setup access, pickup windows, power, and on-site requirements.

Weather & Changes

Weather planning, cancellations, reschedules, substitutions, and booking changes.

Safety & Use

Rental agreements, supervision, safe use, and event-day responsibilities.

Damage & Cleaning

Damage, cleaning, inspections, security deposits, and optional protection.

Food & Supplies

Food, supplies, allergies, add-ons, and customer-provided items.

Product Policies

Rules specific to The Snow Cone Social, The Social Cart, and decor.

Venues & Public Events

Parks, venues, public events, insurance, and permit responsibilities.

Communication & Admin

Contact, communication consent, photos, and mechanical issues.

Ready to request?

Build your Party List when you're ready.

Browse rentals, packages, and add-ons, then submit one booking request for review. We'll confirm availability, location, setup details, and final pricing before anything is finalized.

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Policies may apply based on your rental, package, add-ons, location, event type, and setup needs.