Frequently Asked Questions
Quick answers to the questions we hear most.
Do you deliver?+
Yes! We offer delivery and setup within our service area. Pickup is also available for select items.
What areas do you serve?+
We serve South Florida and surrounding cities within approximately 30 miles of our base location. Visit our Service Area page or send an inquiry if you're unsure.
Do you require a deposit?+
Yes. A booking deposit is required to confirm your reservation. The deposit amount depends on your rental total and event details.
Is there a security deposit?+
Some items require a refundable security deposit, which is returned after the equipment is inspected upon return.
What happens if something breaks?+
Normal wear is expected. Damage beyond normal use may be deducted from your security deposit per our damage policy.
Do you offer setup?+
Setup is available for many rentals. We'll confirm setup options and any associated fees in your quote.
Can rentals be used outdoors?+
Many items can be used outdoors with proper placement and weather considerations. We'll let you know what's suitable for your event.
Do machines come with supplies?+
Starter supplies may be included depending on the rental. Additional supplies and add-ons can be added to your order.
Do I need to clean the machine?+
Basic cleanup is typically required before return. Full details are outlined in our cleaning policy and rental agreement.
How far in advance should I book?+
We recommend booking as early as possible, especially for weekends and peak season. Popular dates fill up fast!
What payment methods do you accept?+
We accept major credit/debit cards and other payment methods noted in your quote and invoice.
Still have questions?